“What’s that you want to talk about?” said a firm but clear heavy voice of Chief Operating Officer at leading global Healthcare hospital chain.
“I need few minute of yours,” says my friend, “ to talk about on – How are we helping hospitals and healthcare centers to increase their patient volume and market share?”
“If you are trying to talk about Patient Relationship Management and its uses – I think, it’s Resting In Peace. We clearly don’t need any other Database management system to manage and maintain records for our patients”, he quickly moved his fingers across password combination to unlock his iPad to check on notification beeps which he heard while the conversation was on. He sounded critical.
“Patient Relationship Management is dead. Did he say that?” was running into my friends mind. Read more